PlugMonkey Chrome Extensions - Frequently Asked Questions

Question 1

What are your pricing plans?

PlugMonkey · Accepted Answer

We offer lifetime access with no recurring fees. X Unfollow Pro: Free (10 unfollows/week) or $19.99 lifetime Pro. X Followers Exporter Pro: Free (3 exports/week) or $19.99 lifetime Pro. Video Downloader Pro: Free (5 downloads/week) or $19.99 lifetime Pro. Bundle all products: Save $150+ with our lifetime bundle. Pay once, use forever. No subscriptions, no hidden fees.

Question 2

Are your Chrome extensions safe and secure?

PlugMonkey · Accepted Answer

Absolutely safe and privacy-first. Everything runs locally in your browser. We never store or access your personal data. No server communication except for license validation. Open-source components and transparent code. Regular security audits and updates. Your data stays on your device. We take privacy seriously.

Question 3

How do I install your Chrome extensions?

PlugMonkey · Accepted Answer

Installation is simple and takes less than 2 minutes. Click the 'Install Free' button on any product page. This opens the Chrome Web Store in a new tab. Click 'Add to Chrome' and confirm the installation. The extension icon appears in your browser toolbar. Navigate to the website where you want to use the tool (e.g., X.com or a video site) and click the PlugMonkey icon to start using. No registration required. Works immediately after installation.

Question 4

What's your refund policy?

PlugMonkey · Accepted Answer

We offer a 30-day money-back guarantee on all purchases. Full refund within 30 days of purchase. No questions asked. Contact our support team for instant processing. Applies to all products and bundles. We're confident you'll love our tools. If not, we'll refund your purchase immediately.

Question 5

How do I get support?

PlugMonkey · Accepted Answer

Multiple ways to get help. Contact Form: Submit a support ticket via our contact page. Email: Direct support via our contact page. Documentation: Check product pages for detailed guides. Product FAQs: Each product has its own detailed FAQ section. Pro users get priority support. We typically respond within 24 hours.

Question 6

Do you provide updates and maintenance?

PlugMonkey · Accepted Answer

Lifetime updates included with all purchases. Free updates for life, even for Pro users. Bug fixes and security updates. X.com interface compatibility updates. New features added regularly. No additional costs for updates. We actively maintain our extensions and adapt quickly to platform changes.

Question 7

What's included in your bundle?

PlugMonkey · Accepted Answer

Our bundle includes all products with lifetime access. X Unfollow Pro - Advanced feed management. X Followers Exporter Pro - Audience analytics. Video Downloader Pro - HD video downloads. One license key works for all products. All future extensions we build. Priority support and updates. Save $100+ compared to buying individually!

Question 8

Does Video Downloader Pro work on YouTube?

PlugMonkey · Accepted Answer

No, Video Downloader Pro does not work on YouTube. This is intentional and respects YouTube's Terms of Service. When you visit YouTube, the extension will show a clear message explaining why it doesn't work there. However, Video Downloader Pro works on thousands of other video platforms including Vimeo, Dailymotion, Twitch, Instagram, TikTok, LinkedIn, Facebook, and many more.

Question 9

What video formats and resolutions does Video Downloader Pro support?

PlugMonkey · Accepted Answer

Video Downloader Pro supports all major video formats and resolutions. Formats: MP4, WebM, HLS, DASH, AVI, MOV, MKV, FLV. Resolutions: SD (480p) to 8K Ultra HD (4320p). Quality Options: HD, Full HD, 4K, 6K, 8K, and more. The extension automatically selects the best available quality and format for optimal compatibility and playback.

Question 10

Can I download multiple videos at once with Video Downloader Pro?

PlugMonkey · Accepted Answer

Yes! The PRO version supports batch downloads, allowing you to download up to 10 videos simultaneously from the same page. This is perfect for content creators, researchers, and anyone who needs to save multiple videos at once. The free version supports single video downloads only (5 downloads per week).

Question 11

Do you build custom Chrome extensions?

PlugMonkey · Accepted Answer

Yes! We specialize in custom Chrome extension development. Business automation tools. Data extraction and analysis. Workflow optimization. Integration with existing systems. Enterprise-grade security and performance. Get a free quote or learn more about our custom development services.

Frequently Asked Questions

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