PlugMonkey Chrome Extensions - Frequently Asked Questions

Question 1

How do I install a PlugMonkey Chrome extension?

PlugMonkey · Accepted Answer

Installation is simple and takes less than 2 minutes: 1) Click the "Install Free" button on any product page. 2) This opens the Chrome Web Store in a new tab. 3) Click "Add to Chrome" and confirm the installation. 4) The extension icon appears in your browser toolbar. 5) Navigate to the website where you want to use the tool (e.g., X.com or a video site) and click the PlugMonkey icon to start using. No registration required. Works immediately after installation.

Question 2

Does PlugMonkey work on browsers other than Chrome?

PlugMonkey · Accepted Answer

Yes! Our extensions work on all Chromium-based browsers including Google Chrome, Microsoft Edge, Brave, Opera, and Vivaldi. Simply install from the Chrome Web Store — it works the same way across all compatible browsers. Firefox and Safari are not currently supported since they use different extension architectures.

Question 3

Do PlugMonkey extensions work on mobile devices?

PlugMonkey · Accepted Answer

Chrome extensions are a desktop-only technology — they work on Windows, macOS, Linux, and ChromeOS. Mobile browsers (Chrome for Android, Safari for iOS) do not support Chrome extensions. For mobile workflows, our extensions can export data (CSV, JSON) that you can access on any device.

Question 4

Will PlugMonkey extensions slow down my browser?

PlugMonkey · Accepted Answer

No. Our extensions are lightweight and only activate when you're on the relevant website. They use minimal memory and CPU — typically under 5MB of RAM per extension. Extensions stay dormant in the background and only run when you click the icon or visit a supported site. We obsess over performance in every release.

Question 5

How much do PlugMonkey Chrome extensions cost?

PlugMonkey · Accepted Answer

We offer flexible pricing options with no hidden fees: X Unfollow Pro: Free (10 unfollows/week) or Pro (from $6.99/mo). X Followers Exporter Pro: Free (3 exports/week) or Pro (from $6.99/mo). Video Downloader Pro: Free (5 downloads/week) or Pro (from $6.99/mo). Prompt Anything Pro: Free (7 prompts/week) or Pro (from $6.99/mo). Instagram Unfollow Pro: Free (10 unfollows/week) or Pro (from $6.99/mo). Instagram Followers Exporter Pro: Free (3 exports/week) or Pro (from $6.99/mo). Reddit Scout Pro: Free (3 keywords, 25 matches/scan) or Pro (from $6.99/mo). Bundle all products: Save 57% with our lifetime bundle. Pay once, use forever.

Question 6

How do I cancel my PlugMonkey subscription?

PlugMonkey · Accepted Answer

You can cancel your monthly or yearly subscription at any time through our Customer Portal. Visit products.plugmonkey.xyz/billing to manage your subscription, update payment methods, or download invoices. Your license will remain active until the end of the current billing period. No cancellation fees, ever.

Question 7

Can I get a refund on a Chrome extension purchase?

PlugMonkey · Accepted Answer

We offer a 30-day money-back guarantee on all purchases: Full refund within 30 days of purchase. No questions asked. Contact our support team for instant processing. Applies to all products and bundles. We're confident you'll love our tools. If not, we'll refund your purchase immediately.

Question 8

What is the PlugMonkey Chrome extension bundle?

PlugMonkey · Accepted Answer

Our bundle includes all 7 products with lifetime access: X Unfollow Pro — Advanced feed management. X Followers Exporter Pro — Audience analytics. Video Downloader Pro — HD video downloads. Prompt Anything Pro — AI prompt management. Instagram Unfollow Pro — Instagram feed curation. Instagram Followers Exporter Pro — Instagram audience analytics. Reddit Scout Pro — Reddit lead monitoring. One license key works for all products. Includes all future extensions we build. Priority support and updates. Save 57% compared to buying individually!

Question 9

What payment methods do you accept?

PlugMonkey · Accepted Answer

We accept all major credit and debit cards (Visa, Mastercard, American Express, Discover) through our secure payment partner. Apple Pay and Google Pay are also supported at checkout. All transactions are processed securely with industry-standard encryption. We never store your payment information on our servers.

Question 10

Can I transfer my PlugMonkey license to another person?

PlugMonkey · Accepted Answer

License keys are tied to your account and are non-transferable. However, if you purchased a license for someone else or need to change the associated email, contact our support team and we'll help you sort it out. Lifetime licenses stay active permanently on the original account.

Question 11

Is it safe to install PlugMonkey Chrome extensions?

PlugMonkey · Accepted Answer

Absolutely safe and privacy-first: Everything runs locally in your browser. We never store or access your personal data. No server communication except for license validation. Open-source components and transparent code. Regular security audits and updates. Your data stays on your device. We take privacy seriously.

Question 12

What data do PlugMonkey Chrome extensions collect?

PlugMonkey · Accepted Answer

None. We have a strict zero-data-collection policy. Our extensions process everything locally in your browser — no analytics, no tracking pixels, no usage telemetry. The only network request is an optional license key validation check when you upgrade to Pro. We don't know who you follow, what videos you download, or what prompts you write. Period.

Question 13

Are PlugMonkey extensions Manifest V3 compliant?

PlugMonkey · Accepted Answer

Yes, all PlugMonkey extensions are built on Chrome's Manifest V3 platform — the latest and most secure extension architecture. MV3 enforces stricter permission scoping, limits background processing, and requires declarative content handling. This means our extensions are inherently more secure and privacy-respecting than older MV2 extensions.

Question 14

What is the difference between free and Pro plans?

PlugMonkey · Accepted Answer

Every PlugMonkey extension has a generous free tier so you can try before you buy. Free plans include core functionality with weekly usage limits (e.g., 10 unfollows/week, 5 downloads/week, 3 exports/week). Pro unlocks unlimited usage, priority support, faster scan intervals, advanced filters, and premium features like bulk operations and CSV export. You can upgrade from free to Pro at any time — your data and settings are preserved.

Question 15

Can I export my Twitter or Instagram followers to CSV?

PlugMonkey · Accepted Answer

Yes! X Followers Exporter Pro and Instagram Followers Exporter Pro both export your follower/following lists to CSV files with rich metadata — including bio, follower count, join date, verification status, and more. Free users get 3 exports per week. Pro users get unlimited exports with no row limits. The CSV files work with Excel, Google Sheets, and any CRM that accepts CSV imports.

Question 16

What video sites does Video Downloader Pro support?

PlugMonkey · Accepted Answer

Video Downloader Pro works on most major video platforms including YouTube, Vimeo, Dailymotion, Facebook, Instagram, X (Twitter), Reddit, and hundreds of other sites. It detects video sources on any webpage and offers downloads in multiple quality options (up to 4K). Some DRM-protected content (like Netflix or Disney+) cannot be downloaded due to copyright protections.

Question 17

How does Reddit Scout Pro find leads on Reddit?

PlugMonkey · Accepted Answer

Reddit Scout Pro monitors subreddits in real time for posts and comments matching your keywords. It scores each match with an intent score (0-100) based on purchase signals, urgency language, and context. You can organize leads by subreddit groups, export to CSV, and get browser notifications when high-intent matches appear. It's built for marketers, founders, and sales teams who want to find potential customers in Reddit conversations.

Question 18

Can I use Prompt Anything Pro with ChatGPT, Claude, and Gemini?

PlugMonkey · Accepted Answer

Yes! Prompt Anything Pro works on any webpage — including ChatGPT, Claude, Gemini, Perplexity, and any other AI chat interface. It lets you save, organize, and instantly insert your favorite prompts on any site. It also works on non-AI pages for templates, snippets, and canned responses. Free users get 7 prompts per week; Pro users get unlimited prompts and prompt libraries.

Question 19

How does PlugMonkey compare to other Chrome extensions?

PlugMonkey · Accepted Answer

We've published detailed comparisons against popular alternatives so you can make an informed choice. Our extensions are consistently rated higher for privacy (zero data collection), performance (lightweight, fast), and value (generous free tiers, affordable Pro plans). Check our head-to-head comparisons and best-of roundups to see how we stack up.

Question 20

Do PlugMonkey extensions get free updates?

PlugMonkey · Accepted Answer

Lifetime updates included with all purchases: Free updates for life, even for Pro users. Bug fixes and security updates. Platform compatibility updates when X.com, Instagram, or Reddit change their interface. New features added regularly. No additional costs for updates. We actively maintain our extensions and adapt quickly to platform changes.

Question 21

How do I get support if something isn't working?

PlugMonkey · Accepted Answer

Multiple ways to get help: Contact Form — Submit a support ticket on our support page. Email — Direct support via our contact page. Documentation — Check product pages for detailed guides. Product FAQs — Each product has its own detailed FAQ section. Pro users get priority support. We typically respond within 24 hours.

Question 22

Why is my extension not working after a Chrome update?

PlugMonkey · Accepted Answer

Chrome updates occasionally break extensions temporarily. Here's what to try: 1) Restart Chrome completely (close all windows). 2) Check for extension updates in chrome://extensions — click the refresh icon. 3) If the issue persists, uninstall and reinstall the extension from the Chrome Web Store. 4) Clear your browser cache. We typically push compatibility fixes within 24-48 hours of a Chrome update.

Question 23

How do I uninstall a PlugMonkey Chrome extension?

PlugMonkey · Accepted Answer

Right-click the extension icon in your browser toolbar and select "Remove from Chrome", then confirm. Alternatively, go to chrome://extensions, find the PlugMonkey extension, and click "Remove". All local data is deleted automatically when you uninstall. If you have a Pro license, your key remains valid — you can reinstall and reactivate anytime.

Question 24

My license key is not activating. What should I do?

PlugMonkey · Accepted Answer

First, make sure you're entering the key exactly as it appears in your purchase confirmation email (no extra spaces). Check that you're activating the key in the correct extension — each product has its own license. If it still doesn't work, try: 1) Restart Chrome. 2) Reinstall the extension. 3) Check your email spam folder for the purchase receipt. 4) Contact our support team with your order number and we'll resolve it within 24 hours.

Question 25

Do you build custom Chrome extensions?

PlugMonkey · Accepted Answer

Yes! We specialize in custom Chrome extension development: Business automation tools. Data extraction and analysis. Workflow optimization. Integration with existing systems. Enterprise-grade security and performance. Get a free quote or learn more about our custom development services.

Question 26

Do you offer team or enterprise licensing?

PlugMonkey · Accepted Answer

For teams, our bundle is the best value — one lifetime license covers all 7 extensions. For larger organizations needing multiple seats, volume licensing, or custom deployment, contact our support team. We can arrange bulk pricing, centralized license management, and priority SLA support for enterprise customers.

Everything About PlugMonkey

Head-to-Head Comparisons

Best-of Roundups

Alternative Pages

Ready to try PlugMonkey?