Return Policy
Your satisfaction is our priority. We offer a simple, hassle-free return policy.
30-Day Money-Back Guarantee
We stand behind our products. If you're not completely satisfied with your purchase, we'll refund your money within 30 days—no questions asked.
Refund Eligibility
Our refund policy applies to all PlugMonkey products and services:
- PlugMonkey Chrome Extension Licenses ($6.99 - $49.99)
- Any other paid products or services from PlugMonkey
Note: Free versions of our extensions are not eligible for refunds as they are provided at no cost.
Subscription Cancellation
You can cancel your monthly or yearly subscription at any time. Cancellation stops future billing, but your license remains active until the end of your current paid period.
Manage Your Subscription
Visit the customer portal to cancel, update payment methods, or download invoices.
How to Request a Refund
1. Contact Us
Use our contact form to submit your refund request
2. We Process
We'll review your request and process your refund within 2-3 business days
3. Refund Issued
Your refund will be credited back to your original payment method
Important Information
What We Need:
- Your purchase email address
- Order confirmation number or transaction ID
- Brief reason (optional)
Refund Timeline:
- Credit Cards:3-5 business days
- PayPal:1-2 business days
- Bank Transfers:5-7 business days
Processing times may vary depending on your financial institution.