Return Policy
Your satisfaction is our priority. We offer a simple, hassle-free return policy.
30-Day Money-Back Guarantee
We stand behind our products. If you're not completely satisfied with your purchase, we'll refund your money within 30 days—no questions asked.
Refund Eligibility
Our refund policy applies to all PlugMonkey products and services:
- X (Twitter) Unfollow Pro Lifetime License ($19.99)
- Custom Chrome Extension Development Services
- Any other paid products or services from PlugMonkey
Note: The free version of X (Twitter) Unfollow Pro is not eligible for refunds as it's provided at no cost.
How to Request a Refund
1. Contact Us
Email our support team at support@plugmonkey.xyz with your refund request
2. We Process
We'll review your request and process your refund within 2-3 business days
3. Refund Issued
Your refund will be credited back to your original payment method
Important Information
What We Need for Your Refund Request:
- • Your purchase email address
- • Order confirmation number or transaction ID
- • Brief reason for the refund (optional, but helps us improve)
Refund Timeline:
- • Credit Cards: 3-5 business days
- • PayPal: 1-2 business days
- • Bank Transfers: 5-7 business days
Processing times may vary depending on your financial institution.
Custom Development Services
For custom Chrome extension development projects:
- • Full refunds are available if we haven't started development work
- • Partial refunds may be available based on work completed
- • Milestone-based payments ensure you only pay for completed work
- • All custom project terms are clearly outlined in your service agreement
Need Help?
Our support team is here to help with any questions about refunds or our products.